Effective Date: May 02, 2021
Introduction
Welcome to Escrow Global Inc ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our services and website. By accessing or using our services, you agree to these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- Escrow Services: The financial transaction services provided by Escrow Global Inc, ensuring secure payments between parties.
- Users: Individuals, businesses, or entities utilizing our services.
- Transaction: The agreement and process between a buyer and seller that uses escrow services.
2. Eligibility
- You must be at least 18 years old to use our services.
- By using our services, you confirm that all information you provide is accurate and that you are authorized to engage in the transaction.
3. User Responsibilities
- Provide accurate and complete information during registration and transactions.
- Comply with applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
- Refrain from using our services for any illegal, fraudulent, or unethical activities.
4. Payment Terms
- Users are responsible for paying all applicable fees as disclosed at the time of the transaction.
- Funds deposited into escrow accounts will only be released when both parties fulfill their obligations under the transaction terms.
- Payment disputes must follow our dispute resolution process (see Section 6).
5. Confidentiality and Privacy
- We value your privacy and adhere to GDPR and other data protection laws.
- For details on how we handle your data, please refer to our Privacy Policy and GDPR Cookie Policy.
6. Dispute Resolution
- If a dispute arises between parties, both must notify us in writing.
- Escrow Global Inc will act as a neutral intermediary to resolve disputes, but we do not guarantee outcomes.
- Users may escalate unresolved disputes to independent arbitration or legal channels.
7. Service Fees
- Service fees are non-refundable unless otherwise agreed upon.
- Fees are disclosed transparently before initiating a transaction.
8. Limitation of Liability
- Escrow Global Inc is not responsible for:
- Any losses resulting from false information provided by users.
- Failure of either party to fulfill their obligations under a transaction.
- Delays caused by banks, payment processors, or third parties.
- Our total liability under any transaction will not exceed the service fee paid.
9. Termination of Services
- We reserve the right to suspend or terminate services if:
- Users violate these Terms or applicable laws.
- Suspicious or fraudulent activity is detected.
- Users engage in conduct that damages our reputation or interferes with our operations.
10. Intellectual Property
- All content on our website, including text, graphics, logos, and software, is the property of Escrow Global Inc and protected under intellectual property laws.
- Users may not reproduce, distribute, or use our content without prior written permission.
11. Governing Law
These Terms are governed by the laws of The United States of America, without regard to its conflict of laws principles.