Introduction
At Escrow Global Inc, we strive to provide a secure, reliable, and transparent payment process for all our clients. This Payment Policy outlines the terms and conditions regarding payments, fees, and refund procedures. By using our services, you agree to comply with this policy.
1. Accepted Payment Methods
We accept the following payment methods:
- Bank Transfers: Local and international wire transfers.
- Credit/Debit Cards: Major cards, including Visa, Mastercard, and American Express.
- Digital Payment Platforms: Payments via secure platforms like PayPal or similar, where applicable.
- Cryptocurrency: Select cryptocurrencies may be accepted (subject to approval).
Note: All payment methods are subject to verification for fraud prevention and compliance with anti-money laundering regulations.
2. Payment Process
- Funds for escrow transactions are deposited into a secure escrow account until the transaction is completed.
- Both the buyer and seller must agree to the terms before funds are released.
- Payment confirmations and receipts are provided for all transactions.
3. Fees and Charges
- Service Fees: A fee is charged for every escrow transaction. This fee will be disclosed upfront and depends on the transaction amount and type of service.
- Currency Conversion Fees: If payments involve different currencies, exchange rates and conversion fees may apply.
- Third-Party Fees: Additional charges from payment processors or banks are the responsibility of the user.
4. Late Payments
- Late payments may result in a delay in the processing or completion of escrow transactions.
- If payments are not received within the specified time, the transaction may be canceled, and additional penalties or fees may apply.
5. Refund Policy
- Refunds are only applicable under certain circumstances, such as the cancellation of a transaction or non-fulfillment of agreed-upon terms.
- Requests for refunds must be submitted in writing to refunds@escrowglobal.com with the transaction details.
- Refund processing times may vary depending on the payment method used.
6. Security Measures
- We use advanced encryption technologies and secure payment gateways to protect your financial data.
- All transactions are monitored for suspicious activities to prevent fraud.
7. Disputes and Chargebacks
- If a dispute arises regarding payments, both parties must follow the dispute resolution process outlined in our terms of service.
- Chargebacks are strongly discouraged and may result in account suspension or termination.
8. Compliance with Legal Requirements
All payments must comply with applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Transactions that violate these laws will be canceled, and funds may be reported to relevant authorities.